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Selling the new build dream - what buyers want from their new build homes

Posted 10/07/2018 by Land and new homes
Selling the new build dream

In a recent survey of 1000 UK adults [1] 82% said that they would prefer to buy a period property rather than a new build home.

69% said that they wanted original featuresWhen asked why they wanting to purchase a period property, 69% said that they wanted original features.

The most sought after features included:

  • Original windows (42%)
  • Feature fireplaces (40%)
  • Real wooden floorboards or tiled flooring (37%)
  • Cornicing and ceiling roses (26%)
  • Original radiators (21%)

Since many of these features result in higher overheads and increased maintenance costs, the reasons for this preference must be almost entirely aesthetic.

Other findings suggested that many potential home buyers hold outdated views about new build properties. Some of these myths included that new homes are too small, too expensive for what you get and too uniform.

Another recent survey from [2] asked what new home buyers valued about new build homes. 600 UK adults that had either bought a home in the last year or intended to do so in the next year took part in the survey.

What new home buyers valued about new build homesThe survey revealed that they primarily valued the ease and convenience offered by new build homes. The things especially liked about new build homes included:

  • Ease of maintenance
  • Simpler sales process
  • Easier to sell
  • Lower running costs
  • Opportunity to choose own furnishing s and fittings
  • Easier mortgages due to eco credentials
  • Help to buy

The report also found that marketing messages about choice, quality and on-going costs were viewed as being the most interesting and believable.

As part of the study people were shown new homes adverts and asked to describe their feelings and thoughts. They found that the adverts that focused on people and lifestyle were most liked. The reason offered for this was that buyers want to see themselves in their new homes and imagine the aspirational lifestyle they could enjoy there.

Perceptions about new homes advertsAdverts that highlighted a development’s specific facilities were also seen as being particularly appealing, again allowing the buyer to visualise living there. Simplicity in the adverts was found to be effective, and ads with a clean, modern and futuristic feel were also viewed as being appealing.

Interestingly the survey found that families reported a strong preference for new builds when compared against pre-families and empty nesters. More than 50% of families preferred new builds, with the remainder expressing either no preference at all or a preference for second hand properties.

So when marketing new-builds housebuilders should therefore actively debunk myths, sell the benefits of new build homes, offer period-styling options and deliver family focused ads that allow buyers to visualise their new lifestyle.

[1] Discount Flooring Depot, “UK Purchasing Preferences Survey 2018”, 2018
[2] ZPG, “Insights into new homes buyers 2018”, 2018

LSL Land & New Homes are specialists in the New Home field. We have an extensive national network of more than 508 estate agency branches, comprising 13 respected high street brands, including the award-winning Your Move and Reeds Rains. We are the UK's largest estate agency employer with around 5,000 dedicated staff across the LSL Property Services PLC group of companies. Our in house marketing team are able to tailor campaigns and activities to the needs of our individual clients and developments to drive footfall and sales.

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